Privacy Policy

At rigitiX, we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by rigitiX.

1. Information We Collect

We collect information that you provide directly to us, such as when you create or modify your account, purchase tickets, or contact customer support. This includes:

• Name, email address, and phone number.
• Payment information (processed securely via our partners).
• Event preferences and attendance history.
• Custom rID and profile data.

2. How We Use Information

We use the information we collect to provide, maintain, and improve our services, such as to:

• Process your ticket purchases and send confirmation emails.
• Personalize your experience and deliver relevant event recommendations.
• Calculate and award RXP points and rewards.
• Communicate with you about products, services, and events.

3. Information Sharing

We do not share your personal information with third parties except as described in this policy:

• With event organizers to facilitate event entry and management.
• With payment processors like Paystack to complete your transactions.
• If required by law or to protect the safety of our users.

4. Your Choices

You may update, correct, or delete your account information at any time by logging into your online account or contacting us. You can also opt out of promotional communications at any time.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@rigitix.com.