Find your event
Go to rigitix.com/events or follow a direct link from your favorite promoter or organizer's social page.
Hit 'Buy Tickets'
Once on the event page, tap the prominent orange 'Buy Tickets' button. It's usually right at the top or bottom of your screen.
Choose your tickets
Select the ticket type you want (Regular, VIP, Table) and use the plus + button to choose how many you need.
Enter your details
Fill in your name and email.
💡 Pro-Tip
Already have a rigitiX account? Use your rID to skip filling in your info every time!
Simple Payment
Pay securely via Paystack (Card, Transfer, USSD) or use Crypto. Your session is protected with bank-grade security.
Get your tickets
Done! Your tickets will appear instantly. Download them as a PDF, or check your email—we've sent a copy there too. You can also find them in your My Tickets section if you're logged in.
Full Dashboard Experience
The process on Desktop is identical to mobile, but you'll enjoy a wider view of the event details and easier management of group bookings.
Common Fixes
Didn't receive email?
Check your Spam or Promotions folder. If it's still not there, you can retrieve your tickets anytime at rigitix.com/retrieve-ticket.
Payment failed?
Ensure your card has sufficient funds and is enabled for online transactions. If 'Transfer' fails, try using the 'USSD' option for faster confirmation.
Session timed out?
For popular events, sessions may time out if not completed quickly. Just refresh the page and start again—your spot isn't reserved until the payment is confirmed.
Technical Glitch?
Try clearing your browser cache or switching to Incognito/Private mode. Most issues are caused by old cookies from other sites.